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Plan B Consultants, Inc.

Client Services & Sales Support Specialist

This position is responsible for working on a project team for a key Plan B Consultants Customer in the Hospitality Industry. This position will manage a base of clients and respond to their group booking opportunities for existing Global Sales accounts in the Group Sales Segment, including tour operators, sports travel agencies, third-party housing services for entertainment groups and sports tournaments, site selection firms, as well as corporate accounts with significant group needs.

Upon full training in the hospitality segment, systems, processes and technology, this position will identify the appropriate hotels to source for each group opportunity based on the clients’ needs and the overall profile of business. This position will follow the sales process, including presenting offers to clients, negotiating rates and terms, and closing the business while maximizing revenue.

Upon confirmation, this position will effectively communicate the group details to the host hotel to ensure positive guest experience. Success is measured by achieved incremental revenue for Plan B’s Hospitality Customer, future revenue confirmed against owned Opportunities, and sales effectiveness. This position is highly tactical in nature with oversight, training and direction given based on Plan B’s proven processes for success.

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